#PRHO Solutions
Shaping the Future
The PRHO consulting team is composed of industry experts with decades of combined experience in operational technology, automation and business efficiency improvements. We help teams implement proven AI & Automatization solutions that streamline day to day operations and scale with confidence.
Beyond Consultation
We are not just consultants, we work alongside your team to plan and deliver practical improvements that stick. The focus is simple improve efficiency, reduce costs, and cut mistakes by removing manual work, standardizing processes, and building systems your team can actually use.
#Services
Operational Portals & Systems & CRM
- Custom Admin Portals
- CRM & Client Management Systems
- Booking / Job Management Dashboards
- Staff & Role-Based Access Portals
- Reports, Analytics & KPI Dashboards
- Client Portals (requests, status, history)
- Integrations (email, WhatsApp, payments, ERP)
- Automated Service Updates
Process Automation & Efficiency
- Automate Manual Workflows (approvals, follow-ups)
- Data Entry & Document Automation
- Automated Scheduling & Task Assignment
- Invoice, Quotes & Reporting Automation
- Automated Notifications & Client Updates
- SOP Standardization & Error Reduction
- Internal Workflows
Customer Support & Communication Automation
- Helpdesk Setup + Workflow Routing
- Automated FAQs & Self-Service Support
- Ticket Triage & Priority Sorting
- AI Chat Bots with Maximum efficiency
- AI Call Center Implementation
- Customer Updates (status, ETAs, reminders)
- Automated CRM, Order, API Request Completions
- Feedback Collection & Issue Escalation
- Multi-Channel Support (WhatsApp, Email, Web)
#Who are we working with?
Looking to modernize your operations and scale without adding unnecessary headcount? We work with servicing companies, webshops, property and facility teams, logistics and delivery operations, hospitality groups, and other fast moving businesses that don’t want to be left behind.
From building custom portals and CRMs to automating workflows, reporting, client updates, and customer support, PRHO helps you reduce manual work, cut costs and mistakes, and run a more efficient operation that scales with confidence.
DESIGN
OPTIMIZE
THRIVE
#Team
Gilianni Privado
Co-Founder
Benjamin Holczer
Co-Founder
#Contact
Due to increasing demand we can’t take on each and every client, but we do offer a free half an hour consultation to find out if we are the right fit for each other.